Delivery Times

Excluding the Force Majeure reasons, Kuryenet visits the delivery point minimum two times in 15 days, first visit being in the first two work days. Second visits can be made by appointment when the customer is contacted. If the delivery could not be completed in this period, goods are returned.

Reasons Of Return

  • Absent at the address
  • Insufficient address İnfo
  • Changed address
  • Goods rejected
  • ID is not shown/ missing documents / illiterate
  • Deceased
  • Correct address but person missing
  • Name – Surname wrong
  • In the Military service
  • Out of Country / Holiday

Force Majeure Reasons

  • Wrong or data missing address
  • Road or Weather Conditions not allowing
  • Natural disasters , war time, terror
  • Disagreement / strike / Lock out
  • Cancellation or delay of flights
  • Traffic accident
  • Vehicle breakdown
  • Regional events

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Kuryenet provides postal services to companies.

This process is supported by the following services ;

Internet ; Customized Internet Data Flow and presenting Delivery History of Goods.

Call Center ; Answering calls, organizing appointments for pick up or delivery.

Returns ; Undelivered goods are returned to the customer.

Reporting ; Statistical Reports are prepared and presented to the customers electronicaly.

Archive ; Safe keeping the documents with signatures for 10 years and present to the customers electronicaly upon request.

Collecting Contracts ; Collecting and/or filling the contracts in the field.


Our major additional services  ;

Data Input  //  Customization  //  Matching  //  Folding  //  Stapling  //  Kit Preparing  //  Inserts  //  Envelope  //  Nylon Wrapping  //  Labeling  //  Classification